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SECURITY DEPOSIT TERMS & CONDITIONS
1. Purpose and Scope
These Security Deposit Terms and Conditions (“Terms”) govern the collection, handling, use, and refund of the security deposit required by the host (“Host”) for the temporary accommodation (“Property”). These Terms apply to all guests (a “Guest”) who book the Property through Airbnb or any related platform.
2. Security Deposit Requirement
A refundable security deposit in the amount of USD $2,500 (“Security Deposit”) shall be collected as financial protection against any damage, loss, cost of expense to the Host or the Property arising from the Guest’s stay, including (but not limited to) those arising from breach of contract or violation of house rules (collectively “Damages”).
3. Method of Collection
Because Airbnb does not facilitate the collection of a Security Deposit on behalf of the Host, each Security Deposit shall be collected through Cayman Gateway Limited (“CGL”), a secure third-party, via a payment link sent to the Guest’s email address on file 14 days before the check-in date.
4. Payment Deadline
The Security Deposit payment link will be emailed to the Guest fourteen 14 days prior to the scheduled check-in date.The Guest must submit full payment of the Security Deposit within 7 days of receiving the link. Failure to remit the Security Deposit within the specified timeframe may result in cancellation of the reservation without refund, subject to the Host’s cancellation policy at the relevant time.
5. Refund Process
Provided no deductions for Damages (“Deductions) are required under these Terms, the Security Deposit shall be refunded to the Guest within seven (7) days after check-out, subject to the CGL’s standard processing times.
6. Damages and Deductions
The Security Deposit may be withheld in whole or in part to cover any Damages incurred by the Host or the Property as a result of the Guest’s stay. The relevant circumstances include, but are not limited to, the following:
6.1 Physical Damage to the Property
Deductions may be made for physical damage to the structure, fixtures, fittings, furniture, appliances, flooring, walls, ceilings, windows, doors, outdoor elements (including furniture, bridges, plantpots, fencing, gates, walls or plant life) or any other part of the Property. This includes:
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Breakage, cracks, stains, or dents
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Water damage or mold
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Burns, deep scratches, or structural impact
6.2 Damage to or Loss of Personal Property
Deductions may be made for the repair or replacement of any contents on the property including, but not limited to:
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Electronics, appliances, and other devices
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Indoor furniture, lighting and décor
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Linens, towels, kitchenware, utensils, and supplies
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Outdoor furniture, pool equipment, garden furniture and accessories
Replacement cost may include market value, shipping, labor, and installation, if applicable.
6.3 Excessive Cleaning or Restoration Costs
If cleaning required exceeds normal usage, Deductions may be made for:
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Deep cleaning or odor removal
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Professional cleaning due to spills, stains, or contamination
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Excess garbage disposal or hazardous waste handling
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Remediation of smoke odors or damage, pet odors, or other prohibited substances
6.4 Violations of House Rules/ Terms and Conditions
Deductions may be made when Guest actions violate stated rules or terms and conditions, such as:
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Smoking inside the Property
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Hosting unauthorized guests or events
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Bringing pets
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Tampering with security systems or other key equipment
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Misuse of amenities (e.g. pool)
6.5 Damages Resulting From Negligence or Misconduct
Deductions may be made for Damages resulting from Guest negligence or misconduct which includes, but is not limited to:
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False alarms triggered by negligence
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Emergency maintenance caused by Guest misuse
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Utility overages resulting from intentional or unintentional misuse (e.g. leaving a hose pipe on)
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Any action leading to legal liability for, or fines, sanctions or other forms of penalty against the Host or the Property
6.6 Administrative and Labor Costs
Deductions may be made for costs associated with:
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Time spent assessing, repairing, or replacing damaged items
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Contractor or technician service fees
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Inspection fees
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Administrative processing related to Damages
6.7 Damages Exceeding the Security Deposit
If Damages exceed the amount of the Security Deposit, the Guest agrees to pay the amount which the Damages exceed the amount of the Security Deposit (“the Shortfall”) within seven (7) days of receiving written notice from the Host of the Shortfall. The Host may also pursue additional remedies available under applicable law to recover the Shortfall.
7. Documentation and Notification
The Host will provide the Guest with written notice of any Deduction, including such photographs, receipts, estimates or other evidence supporting the Deduction as are reasonable in the circumstances.
8. Delay in Refund Due to Pending Assessments
Where Damages require additional inspection, third-party evaluation or contractor estimates, the Host may temporarily delay the refund of all or part of the Security Deposit until such assessments are complete. The Guest will be notified of any such delay.
9. Third-Party Payment Processor
The Security Deposit is collected and refunded using CGL, an independent third-party payment provider. The Guest agrees to comply with CGL’s terms, including any processing fees, timelines, or verification requirements. The Host is not liable for any delays caused by CGL or by Guest’s financial institution.
10. Dispute Resolution
Where a Guest disputes a Deduction, the Guest shall summarise the basis for disputing the Deduction in writing (a “Dispute Notice”) within seven (7) days of receiving notice of the Deduction. The Host will review the Dispute Notice and respond. These Terms shall be governed by the laws of the Cayman Islands within a reasonable period.
11. Acceptance of Terms
By completing the reservation and/or submitting the Security Deposit, the Guest acknowledges, accepts, and agrees to be legally bound by these Security Deposit Terms and Conditions.
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